How can I get in touch with my swimmer’s instructor?

Because our classes run back-to-back, our instructors do not have time to speak with parents between classes. However, we want to be able to give you and your child the attention you need, so we have a couple of ways for you to communicate with our staff:

• We always have a Deck Manager on duty on the pool deck. Please feel free to flag the Deck Manager and ask your question. The Deck Manager will see that you receive an answer.

• Email us at Question for Instructor

How will I know my swimmer is ready to advance?

Mastering strokes takes time and patience. We encourage parents not to compare their children to other children. Our instructors do not move children on to the next level until they have completed mastery at that level. The Deck Manager will let you know when your child is ready to move on to the next level. At that time, you can work with our front desk to schedule your next class.

How long will it take my child to learn to swim?

This is a hard question to answer because every child is different! We always encourage parents not to compare their child to another child. Children are growing as they are developing their skills, so practice and patience are the keys! Swimming at least once a week, year round will generate the greatest gains in skills.

I don’t think my child is progressing. What can I do?

Sometimes it does not look like your child is improving, but he is! All children progress at different rates. Don’t get discouraged! Please contact the Deck Manager to set up a time to discuss your child. We’re here to support you!